|License:||UK (UKGC) & Alderney (AGCC)|
As one of the premier UK gambling destinations, Grosvenor established its famous brand name with one of the largest chains of land casinos across UK soil. Online, they’ve been in operation since 2007. With a massive reputation to uphold, Grosvenor Online Casino set out to mean business. Players already familiar with the brand knew what they could expect; fair treatment, great games and a generally entertaining gaming experience.
Yet, the online market has different standards that are constantly raised by new online casinos. Have a look at our comprehensive Grosvenor Casino review to see if the casino is still worth a punt to this day.
All new Grosvenor Online customers are eligible for a £20 first deposit bonus. The minimum deposit is also £20. The welcome offer is admittedly modest in nature, but the bonus terms will make it worthwhile.
Your bonus amount only needs to be wagered 5 times before you can request a payout. What’s more, all games contribute 100% towards wagering, with the exclusion of Grosvenor’s sports and poker products.
Grosvenor Members Welcome Offer
Players with a membership card from Grosvenor land casinos can claim an exclusive welcome bonus up to £200.
- 1st Deposit: 100% up to £20 (Wagering X5 Bonus)
- 2nd Deposit: 100% up to £80 (Wagering X20 Bonus)
- 3rd Deposit: 100% up to £100 (Wagering X20 Bonus)
Slots contribute 100% toward wagering, Live Casino, Table and Card Games contribute 10%.
Grosvenor’s online gaming library is comprised of hundreds of quality games in all shapes and sizes. The casino is powered by several leading game providers, such as NetEnt, Playtech, Microgaming, Yggdrasil and Novomatic, to name a few.
This means you will have one of the best selection of slot machines at your disposal. Starburst, Book of Ra Deluxe, Immortal Romance and many others are on offer. You’re sure to find something that suits your taste as you can choose between a variety of Classic and Video Slots.
Progressive Jackpots are available in abundance, as there’s more than 50 to choose from. Besides the timeless Mega Moolah which can reward you with millions, Grosvenor boasts a Daily Jackpots section, with a selection of progressive slots that must pay out until midnight.
Grosvenor takes care of its table game players. Roulette alone is available in over 10 variants, with tables such as 20p Roulette, Speed Roulette and Player’s Suite Roulette. Blackjack and Baccarat are also on offer, both coming with several sub variants to boot.
The one thing we’d say is lacking is the diversity in Video Poker, as there’s only 6 games to choose from.
For the ultimate table game experience, you can head on over to Grosvenor’s Live Casino, powered by Evolution. Many live tables of Poker and the usual classics are on offer, all backed by professional presenters, HD streams and virtually endless tables open 24/7.
Grosvenor casino’s selection of payment methods is simple, but effective. You have a good range of the best e-wallets and prepaid cards, alongside your usual credit/debit card and bank transfer options. Grosvenor is one of the few online casinos that accepts PayPal, which is a big plus for all customers.
- Bank Wire
Neteller and Skrill may not be available, depending on your country of residence. The casino does not charge any deposit or withdrawal fees.
Grosvenor prides themselves for their fast payouts. Credit and Debit Card withdrawals usually take 1 to 3 business days, whereas Bank Transfer and Cheque payments should reach your wallet within 5 working days. E-wallets payouts are the fastest. For instance, PayPal withdrawals are usually processed within 24 hours.
Keep in mind that the casino may require you to verify your identity prior to requesting a payout. Simply send relevant verification documents to the casino’s e-mail, which may consist of photos or scans of your personal ID, utility bill or card you used to deposit. We advise you consult Grosvenor’s customer service for the exact requirements.
One of the most important aspect that goes towards happy customers is proper customer support, and Grosvenor is well aware of this. This is why they offer professional customer service through multiple channels. There is also a comprehensive FAQ section which should answer most questions on your mind.
Live chat is available at the click of a button. Even during peak times, you will experience fast response times – only within a few minutes of your request. The support agents are some of the best in the industry. They are highly-trained and courteous. You can rest assured that any issue you may have will be dealt with swiftly.
If you prefer a direct conversation, you can call the casino’s UK phone number. Alternatively, e-mail is always an option for non-urgent queries.
Live chat and phone support are available 7 days of the week, from 8 AM until midnight.
Grosvenor offers its full range of services across mobile and tablet platforms. All common devices are compatible: Android, iPhone, iPad, Blackberry and Windows Phone. To access Grosvenor mobile, simply enter the casino site via your web browser – no external downloads necessary.
Those who prefer playing live casino games can download the special Live Casino app from the App Store.
Grosvenor’s mobile casino makes navigation a breeze. You can easily find your favorite games and access every important functionality for a smooth gaming experience on the go.
Grosvenor online casino follows in the steps of its land based establishments. Customer care and a care-free gaming experience come first. The vast selection of games, professional support service and hassle-free fast payouts will make sure your time spent at the casino will be enjoyable. To top it off, you have a £20 first deposit sweetener with extremely fair wagering requirements that can kick start your bankroll.